Legal
Privacy Policy
Last updated: 3 May 2026
This policy explains how Ryan Development, trading as RyanDev, handles personal information when you use this website, enquire about our services, or work with us.
Information We Collect
We may collect:
- contact details such as your name, business name, email address, website URL, and message;
- information you give us during enquiries, onboarding, support, or website updates;
- technical and analytics information such as pages viewed, device/browser details, approximate location, referral source, and interaction events;
- operational records needed to provide hosting, support, billing, security, and maintenance.
How We Use Information
We use personal information to:
- respond to enquiries and provide website concepts, quotes, support, and managed services;
- build, host, maintain, secure, and improve websites;
- send service-related messages and notifications;
- understand website performance, traffic, usability, and lead flow;
- protect our systems, prevent spam, and investigate misuse;
- meet legal, accounting, and record-keeping obligations.
Analytics and Cookies
We use privacy-conscious analytics tools, including PostHog, to understand how visitors use this website and how enquiries are generated. Analytics may use cookies or similar technologies.
We do not intentionally send form messages, names, email addresses, phone numbers, or other contact-form content to analytics tools as event properties. Session recording, if enabled, must mask form inputs and personal fields.
New Zealand does not generally require a cookie consent banner for ordinary analytics by default, but we still disclose analytics use here and will adjust controls if the law, client requirements, or tool configuration requires it.
Service Providers
We use trusted service providers to operate this website and our services. These may include Cloudflare for hosting, security, DNS, forms, and storage; Resend for email sending; PostHog for analytics; GitHub for source control and deployment workflows; and other tools needed to provide our services.
Some providers may process or store information outside New Zealand. Where this happens, we take reasonable steps to use reputable providers and appropriate settings for the information involved.
Security
We use reasonable technical and organisational safeguards, including HTTPS, access controls, secret management, security headers, bot protection where needed, and monitoring. No internet service can be guaranteed completely secure.
Retention
We keep personal information only for as long as reasonably needed for enquiries, service delivery, support, accounting, legal, security, and business record purposes.
Your Rights
You may ask to access or correct personal information we hold about you. To make a request, email email RyanDev.
Contact
For privacy questions, email email RyanDev.